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Salesforce CRM enables the storing of enormous amounts of customer and employee-related data, which improves the organization of information. Additionally, it enhances thorough employee, customer, and customer service communication. Salesforce CRM’s automation of routine tasks enables error-free information and work that is accessible to everyone. It is possible to maintain effective communication between various offices.

    Upcoming Batches

    Salesforce Online Training 13-March-2023 7:00 am Enroll

    About Course

    Why choose us?
    The greatest instructors are being used by OnlineITvidhya to instruct the course’s pupils. Our teaching staff has a wealth of knowledge when it comes to instructing pupils of diverse ages and academic backgrounds. The instructors will assist the Salesforce hopefuls in learning as much as possible about the topic and help them become educated Salesforce experts.

    Who can learn this course?
    Very little will prevent someone from taking the Online IT Vidhya Salesforce online course. This easy course is accessible to everyone and will help you advance your profession. Many businesses all over the world are looking for an experienced Salesforce Professional. This course can be completed by administrators, developers, system administrators, sales managers, and sales executives, among others.

    What are the prerequisites of OnlineITvidhya’s Salesforce Online Training program?
    There are no prerequisites for either the Salesforce online training program

    Placement Assistance:
    Subject to your capacity and correspondence, our teaching staff will assist the students in finding a new line of employment in a reputable company. To help you feel comfortable participating in any group conversations, we will lead practice rounds of simulated dialogues. By leading group discussion sessions and driving direction sessions after the course is over, we similarly assist students in developing their social skills. The team at the Online IT Vidhya Institute will give the students considerable effort to answer any questions they may have and help them finish the affirmation course.


    • Introduction to IT,Cloud computing and its types of services
    • Introduction to Salesforce, Different types of Salesforce Cloud, Partners
    • Multitenant Architecture ,Editions,Environments,Versions and typesof Cloud (Private, Public and Hybrid)
    • MVC Pattern
    • Basic Vocabulary – Principles of Design (How to Identify Apps,sObject, Fields and Why Apps, sObjects, Fields)
    • Account registration, Creation of Basic Vocabulary in Developer Account Drawbacks of Traditional Approach, Introduction to Relationships 
    • Types of Relationships -Self,Lookup and Master detail
    • Types of Relationships-Many to Many,Rollup Summery Relationships
    • Introduction to Validation Rules, Types and their Implementations
    • Page Layouts and Record types
    • Cross Object Formula Field,Global Picklist Values,Fileld Track History,Filed Dependency,Multi Select Picklist
    • Introduction to CRM and Comparision with Other CRM
    • Industries- Clients, Communication, Financials,Health Care, Manufacturing, HR
    • CRM Architecture – Marketing, Sales and Service Cloud
    • Working with Salesforce CRM (Standard Objects)
    • Campaigns,Lead, Account, Contact,Opportunity
    • Product, Price Book,Forecast, Qoutes, Orders,Contract Asset, Activity, Task,Event, Case, Solution,Answers
    • SFDC CRM life Cycle
    • PaaS of CRM – Lead Assignment Rule, Lead Auto Response
    • Web to Lead, Email to Case
    • Sales Process ,Lead Process ,Support Process
    • Service Cloud : Live Agent and Omni Channel
    • Introduction to App Exchange
    • Introduction to Administration, Difference between Security and Protection
    • Data Management – Data Migration Data Import Wizard,Data Loader /
    • Difference between Data loader and Data
    • Workflows
    • Process Builder
    • Approvals
    • Flows
    • Reports and Report types,Dashboards
    • Introduction to Security Components
    • Organizational Level Security (Login IP Ranges, Login Time, Password Policies)
    • S-object Level Security (Profiles and Permission Sets)
    • Field Level Security (Profiles and Permission Sets)
    • Record level Security (OWD,Roles Hirarchy, Sharing Rules and Manual Sharing)
    • Roles, Queues and Public Groups
    • Email Templates
    • Internal and External Users(Community and Portal Users)
    • Apex
      • Introduction to Software languages(HLL,Assembly and Low Level language )
      • Introduction to HLL (Programming Languages, Scripting Language and Markup Language)
      • Introduction to Programming Language(Monolithic,Structured,POPL,OBL,OOPL)
      • Comparision to between Natural and Formal Languages
      • Types of Tokens (Identifiers,keywords,literals,Strings and Operators )
      • Types of Statements(Memory, ALU, I/O and Control statements ) with Examples
      • Memory Statement- Datatypes (Prmitive,Complex)
      • ALU Statement (Operators and its types) with example programs
      • Control Statements and It’s tpyes (Simple condition:- Simple if,If else,If else if,Series of if and Nested if )
      • Iterative Statements (Range based : (For loop, For each) Condition based : While and Do-While )
      • Jump Statements: Return Statements
      • Introduction to Functions: Types, System defined and User defined and Parts of the Functions
      • Introduction to OOPS: Encpasulation,Abstaction, Polymorphism and Introduction to Inheritance
      • Introduction to Class:- Definition, Syntax and Expamples
      • Types of Class: Business class and Test Class
      • Introduction to Object and Constructor and their Syntax
      • Types of Abstractions (Protected,Private,Public and Global)
      • Basic Programs with 5 Examples
      • THIS Operator
      • Constructor and its types Polymorpshim(Method OverLoading, Operator Over Loading, Constructor Over Loading)
      • Collections(List , Set, Map and its related methods)
      • Exception Handling and Assertions
      • Annorations(@isTest,@future,@depricated)
      • Database Statements(DML,SOQL and SOSL)
      • VisualForce
      • Introduction to Mark Up Language- Basic HTML Tags , Form Related tags
      • Visualforce Components – Input, Output, Action
      • Different Types of Controllers -Standard, Custom , Stadard List , Custom List , Extensions , Standard Set Controllers
      • Schedule Apex
      • Batch Apex
      • Triggers – Before and After Events
      • Integration
      • Introduction to Integration
      • Types of Integration
        • SOAP API
        • REST API Through WorkBench
        • BULK API
    • Lightning Development Real time Project Modules
      • Intoduction to Lightning
      • Intoduction to salesforce lightning platform
        • What is Lightning ?
        • Difference Between Traditional Web Application Approach to Single Page Application
      • Difference Between Classic and Lightning
      • Lightning Schema
        • Create sObjects , Fields & Relationships ,Tab , Lightning App
      • App Customization Using Lightning App Builder
      • Hands on Challenge
      • Intoduction to Lightning Development
        • Lightning Component Framework Overview
        • Domain Creation
      • Intoduction to Lightning Development
        • Understanding Lightning Bundle
        • Component
        • Controller
        • Helper
        • Style
        • Documentation
        • Renderer
        • Design
        • SVG(Scalable Vector Graphics)
      • Lightning Component Library
      • Namespcaes & Expression
      • Types of Attribute & Value Providers
      • Calling Mechanism
        • Combining App , Component And Client Side Controller
      • Connect Componets With Events
        • Application Event , Component Events , Browser Events & System Events
      • Hands on Challenge
        • Lightning Calculator
      • Referring STYLE Resources and SLDS
      • Usecase of Lightning
        • aura:if,aura:iteration,lightning:input,lightning:button,lightning:datatable
      • Calling Mechanism
        • Server Side Controller
        • Create and Edit Record through Lightning Component
      • Search Records Dynamically
      • Hands on Challenge
        • 1.Insert and Dynamic Display in same page
        • 2.Search Records Dynamically without Button
      • Delete Operation through Lightning Component
      • Introduction to LDS(Lightning Data Service)
        • Lightning:RecordForm , force:recordata


    Lifetime Access

    You will be provided with lifetime access to presentations, quizzes, installation guides and notes.


    After each training module there will be a quiz to assess your learning.

    24*7 Support

    We have a lifetime 24*7 Online Expert Support to resolve all your Technical queries.


    We have a community forum for our learners that facilitates further learning through peer interaction and knowledge sharing.


    After successfully complete your course OnlineITvidhya will give you course completion Certificate.

    Mock Interviews

    Explore what the real-time interviews expect from you.




    Happy to join this course....a very nice way of teaching and explanation... I am very thankful for this.



    Really appreciate the trainers efforts for teaching in a timely manner. Solve each and every doubt. Clears all the points in detailed information. Notes also provided are of good quality and helpful for understanding the concept.



    The Trainers have very good, friendly manners. The way they explain the course, it's really understandable, anyone can learn if they teach in the same way. Good platform to learn about Salesforce.


    You will never miss a lecture at OnlineITvidhya You can choose either of the two options: View the recorded session of the class available in your LMS. You can attend the missed session, in any other live batch.
    Your access to the Support Team is for a lifetime and will be available 24/7. The team will help you in resolving queries, during, and after the course.
    You can get a sample class recording to ensure you are in right place. We ensure you will be getting complete worth of your money by assigning a best instructor in that technology.
    At OITV, you can enroll in either the instructor-led online training or self-paced training. Apart from this, OnlineITvidhya also offers corporate training for organizations to upskill their workforce. All trainers at OnlineITvidhya have 12+ years of relevant industry experience, and they have been actively working as consultants in the same domain, which has made them subject matter experts. Go through the sample videos to check the quality of our trainers.
    You can definitely make the switch from self-paced training to online instructor-led training by simply paying the extra amount. You can join the very next batch, which will be duly notified to you.