Refund Policy

At OnlineITvidhya, we strive to provide high-quality online training courses and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are issued for our courses.

1. Refund Eligibility
   Refunds are only available under the following circumstances:
   • Course Cancellation: In the event that OnlineITvidhya cancels a course for any reason, you will be entitled to a full refund of the course fees.
   • Unsatisfactory Course Experience: If you are not satisfied with the course content or delivery, you may request a refund within 7 days of the course start date.
   • To be eligible for a refund under this provision, you must demonstrate that you have actively participated in the course and provide specific reasons for your dissatisfaction.
2. Refund Process
   To request a refund, please contact our customer support team at info@onlineitvidhya.com. Your request must include the following information:
   • Your name and contact information.
   • The name and start date of the course for which you are requesting a refund.
   • A detailed explanation of why you are requesting a refund.
   • Our customer support team will review your request and may require additional information or documentation to process your refund.
3. Refund Amount
   Refunds will be issued in the original form of payment. If you paid by credit card, the refund will be credited to the same credit card used for the original transaction. If you paid by other means, we will work with you to arrange the refund.
   Please note that any processing fees or charges incurred by OnlineITvidhya in connection with the original transaction (such as credit card processing fees) may be deducted from the refund amount.
4. Refund Timeline
   Refunds will be processed within 5 business days of approval. The timing of the refund may vary depending on your financial institution.
5. Non-Refundable Items
   The following items are non-refundable:
   • Course materials or resources provided to you as part of the course.
   • Any discounts, coupons, or promotional offers applied to the course fees.
6. Changes to This Refund Policy
   OnlineITvidhya reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
7. Contact Us
   If you have any questions about this Refund Policy, please contact us at info@onlineitvidhya.com.
   By enrolling in our courses, you agree to the terms of this Refund Policy.